Returns information:

 

 

business card BRG       business card wilcher

Bob Rosenberg Group / Wilcher Associates      2318 – 32nd Avenue       San Francisco, CA 94116

415-564-1248 phone      888-491-1248 Toll-free fax

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.         www.bobrosenberggroup.com

 


Check out my website for catalog PDFs, bestselling title lists, etc. –  www.bobrosenberggroup.com

 

_____________________________________________________________________________________________ 

 

 logo oxford u press

Oxford University Press 

Oxford University Press
2001 Evans Rd.
Cary, NC 27513
https://global.oup.com/academic/?cc=us&lang=en&

Returns to:

Oxford University Press
C/O Ingram Distribution Solutions
1250 Ingram Drive
Chambersburg, PA 17202

For returns guidelines, here is a link:
https://global.oup.com/academic/pdf/booksellers/8019924?lang=en&cc=us

 

_____________________________________________________________________________________________ 

  

logo backcountry press

Backcountry Press

https://backcountrypress.com/

 

_____________________________________________________________________________________________ 

 

 

logo central european u press

Central European University Press 

Central European University Press

c/o Hopkins Fulfillment Services
P.O. Box 50370

Baltimore, MD 21211-4370

https://ceupress.com/

 

RETURNS POLICY:

 

Current editions of clean, resalable books may be returned within 18 months of the invoice date. No prior permission is required; however all of the following must be adhered to:

a. All stickers and sticker residue must be removed.

b. A debit memo must be enclosed stating the reason for the return and original invoice number(s). If the original invoice number(s) are not supplied, credit will be issued at the highest maximum discount.

c. All shipping charges must be prepaid.

d. Books not distributed by HFS and returned to our warehouse in error will be destroyed.

e. Books that fall outside the 18 months return window will not be credited and will not be returned.

f. Books that have been out of print for 6 months or more will not be credited and destroyed.

g. For books that are received damaged please return the cover and title pages to us with a debit memo listing all pertinent information as noted above. Please indicate whether you would like replacement copies for the damaged books. Credit will be issued to your account unless otherwise noted.

 

Return Address:

 

Hopkins Fulfillment Service

Returns Dept

Maple Logistics

Lebanon Distribution Center

704 Legionaire Dr

Fredericksburg, PA 17026

 

REFUND POLICY:

 

Credit on account: Refund request must be submitted in writing. Credit has to be on the account for at least six months with no recent sales activity.

 

Prepaid Order credit:

 

Refunds on prepaid orders will be issued as soon as possible

 

HFS distributes for:

 

Catholic University of America Press

Central European University Press

Family Development Press

Georgetown University Press

Johns Hopkins University Press

Maryland Center for History & Culture

Modern Language Association

Northeastern University Press

University of Alberta Press

University of New Orleans Press

University of South Carolina Press

University of Washington Press

University Press of Kentucky

Wesleyan University Press

 

_____________________________________________________________________________________________ 

 

logo diamond 

Diamond Book Distributors 

Diamond Book Distributors

10150 York Rd, Suite 300
Hunt Valley, MD 21030

www.diamondbookdistributors.com

All returns must be full-copy, with customers paying the freight, unless specified otherwise, and will be credited at the same discount as the customer received, Returns must be accompanied by a packing slip, placed within the first carton. Cartons must be marked 1 of X, 2 of X, etc. Returns without a packing slip will be charged 5% of invoiced value. Returns will not be accepted for the following: Books/merchandise which either was not originally supplied by DBD or was purchased on a non-returnable basis, open boxes of products sold in packs, store damages such as slickers or ink marks, or Out-of-Print more than 180 days. Returns must be properly packed to prevent damage in shipping. Improperly packed returns will not be credited and will be returned to customers at their expense. Customers will be notified of any discrepancy or rejection of returns, and, at customer option, rejected returns will be sent back to the customer at a charge of $3.00 per box plus shipping, provided customer elects this option within 14 days.

No permission required for returns; up to 80 days after declared OP; All mass market titles are strippable for returns; no invoice required but do include a packing slip

Returns should be sent to:

Diamond Book Distributors
7485 Polk Lane
Olive Branch, MS 38654

Remittance:
Diamond Comic Distributors
PO Box 5007
Timonium MD 21094-5007

 

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logo epicenter press 

Epicenter Books

Epicenter Press 
6524 NE 181st Street # 2
Kenmore, WA 98028

https://epicenterpress.com/ 

Returnable for credit:

Epicenter Press 
6524 NE 181st Street # 2
Kenmore, WA 98028

 

_____________________________________________________________________________________________ 

 

logo getty publications

Getty Publications 

Getty Publications
1200 Getty Center Drive
Suite 500
Los Angeles, CA 90049-1682

https://www.getty.edu/publications/

Returns Policy:

All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.

CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC. 

Returns address:

Chicago Distribution Center
11030 South Langley Avenue
Chicago, IL 60628

 

_____________________________________________________________________________________________ 

 

logo indiana u press1 

 

Returns: Ingram Publisher Services / Ingram Academic will accept returned books and products invoiced by Ingram until April 30, 2023. After that, all returns should go to Hopkins Fulfillment Services.

 

Return Address:

 

Hopkins Fulfillment Service

Returns Dept

Maple Logistics

Lebanon Distribution Center

704 Legionaire Dr

Fredericksburg, PA 17026

 

REFUND POLICY:

 

Credit on account: Refund request must be submitted in writing. Credit has to be on the account for at least six months with no recent sales activity.

 

Prepaid Order credit:

 

Refunds on prepaid orders will be issued as soon as possible

 

HFS distributes for:

 

Catholic University of America Press

Central European University Press

Family Development Press

Georgetown University Press

Indiana University Press

Johns Hopkins University Press

Maryland Center for History & Culture

Modern Language Association

Northeastern University Press

University of Alberta Press

University of New Orleans Press

University of South Carolina Press

University of Washington Press

University Press of Kentucky

Wesleyan University Press

 

 

_____________________________________________________________________________________________ 

 logo johns hopkins u press 

Johns Hopkins University Press

Johns Hopkins University Press
2715 N. Charles Street
Baltimore, Maryland, 21218
https://www.press.jhu.edu/

 

RETURNS POLICY:

 

Current editions of clean, resalable books may be returned within 18 months of the invoice date. No prior permission is required; however all of the following must be adhered to:

a. All stickers and sticker residue must be removed.

b. A debit memo must be enclosed stating the reason for the return and original invoice number(s). If the original invoice number(s) are not supplied, credit will be issued at the highest maximum discount.

c. All shipping charges must be prepaid.

d. Books not distributed by HFS and returned to our warehouse in error will be destroyed.

e. Books that fall outside the 18 months return window will not be credited and will not be returned.

f. Books that have been out of print for 6 months or more will not be credited and destroyed.

g. For books that are received damaged please return the cover and title pages to us with a debit memo listing all pertinent information as noted above. Please indicate whether you would like replacement copies for the damaged books. Credit will be issued to your account unless otherwise noted.

 

Return Address:

 

Hopkins Fulfillment Service

Returns Dept

Maple Logistics

Lebanon Distribution Center

704 Legionaire Dr

Fredericksburg, PA 17026

 

REFUND POLICY:

 

Credit on account: Refund request must be submitted in writing. Credit has to be on the account for at least six months with no recent sales activity.

 

Prepaid Order credit:

 

Refunds on prepaid orders will be issued as soon as possible

 

HFS distributes for:

 

Catholic University of America Press

Central European University Press

Family Development Press

Georgetown University Press

Indiana University Press

Johns Hopkins University Press

Maryland Center for History & Culture

Modern Language Association

Northeastern University Press

University of Alberta Press

University of New Orleans Press

University of South Carolina Press

University of Washington Press

University Press of Kentucky

Wesleyan University Press

  

_____________________________________________________________________________________________ 

 logo kent state u press

Kent State University Press 

Kent State University Press
1118 University Library Building
Kent, OH 44242

https://www.kentstateuniversitypress.com/
 

Returns:
 

Prior permission to return is not required. Booksellers may return books within one year of the date of the invoice if they are in new, resalable condition (no price marks or stickers) and currently in print. Books that are out of print and books in unsaleable condition are not returnable and will be sent back at the customer’s expense. A packing list showing quantities, discounts received, and invoice number(s) must accompany returns. If no invoice number is given, credit will be issued at maximum discount. Written notice should be sent to BookMasters, Inc., within 30 days of receipt of damaged or defective books. Direct all returns to ordering address given above. Discount schedules will be furnished to booksellers upon request; write the Marketing Department of the Press. The letter t following the price of a book indicates trade discount; the letter s indicates short discount.

Returns address:

The Kent State University Press,
c/o BookMasters, Inc. (BMI)
30 Amberwood Parkway
Ashland OH 44805
800-247-6553 Fax
419-281-6883 Customer service/inquiries: 419-281-1802

  

_____________________________________________________________________________________________ 

 

 Logo Los Angeles Railroad Heritage Foundation

Los Angeles Railroad Heritage

Los Angeles Railroad Heritage Foundation
1500 W. Alhambra Road
Alhambra, CA 91801

https://www.larhf.org/

Returnable for credit

 

_____________________________________________________________________________________________ 

 

logo letterary press

Letterary Press
1236 SE Oak Street
Portland, OR 97214

www.letterarypress.com        

If you are not completely satisfied with your purchase, return it within 30 days for credit or refund.

 

_____________________________________________________________________________________________ 

 

 logo millichap books

Millichap Books

Millichap Books
1146 Rogers Rd
Graham, NC 27253

www.millichapbooks.com

Returnable for credit

 

_____________________________________________________________________________________________ 

 

logo minnesota historical society press 

 

Minnesota Historical Society Press
345 W. Kellogg Blvd.
St. Paul, MN 55102

https://www.mnhs.org/mnhspress

Returns:

Titles are fully returnable for 180 days after out-of-print notification. Minnesota Historical Society Press returns may be combined with Ingram Book Company/Spring Arbor returns and shipped to:

Jackson Returns Department
191 Edwards Drive
Jackson, TN 38301

IPS contact information
Minnesota Historical Society Press
Phone: 866-400-5351
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

_____________________________________________________________________________________________ 

logo mla

Modern Language Association

 

Modern Language Association
85 Broad Street, suite 500
New York, NY 10004-2434

https://www.mla.org/

 

RETURNS POLICY:

 

Current editions of clean, resalable books may be returned within 18 months of the invoice date. No prior permission is required; however all of the following must be adhered to:

a. All stickers and sticker residue must be removed.

b. A debit memo must be enclosed stating the reason for the return and original invoice number(s). If the original invoice number(s) are not supplied, credit will be issued at the highest maximum discount.

c. All shipping charges must be prepaid.

d. Books not distributed by HFS and returned to our warehouse in error will be destroyed.

e. Books that fall outside the 18 months return window will not be credited and will not be returned.

f. Books that have been out of print for 6 months or more will not be credited and destroyed.

g. For books that are received damaged please return the cover and title pages to us with a debit memo listing all pertinent information as noted above. Please indicate whether you would like replacement copies for the damaged books. Credit will be issued to your account unless otherwise noted.

 

Return Address:

 

Hopkins Fulfillment Service

Returns Dept

Maple Logistics

Lebanon Distribution Center

704 Legionaire Dr

Fredericksburg, PA 17026

 

REFUND POLICY:

 

Credit on account: Refund request must be submitted in writing. Credit has to be on the account for at least six months with no recent sales activity.

 

Prepaid Order credit:

 

Refunds on prepaid orders will be issued as soon as possible

 

HFS distributes for:

 

Catholic University of America Press

Central European University Press

Family Development Press

Georgetown University Press

Indiana University Press

Johns Hopkins University Press

Maryland Center for History & Culture

Modern Language Association

Northeastern University Press

University of Alberta Press

University of New Orleans Press

University of South Carolina Press

University of Washington Press

University Press of Kentucky

Wesleyan University Press

 

 

_____________________________________________________________________________________________ 

 

logo museum of new mexico press 

Museum Of New Mexico Press

Museum of New Mexico Press
PO Box 2087
725 Camino Lejo
Santa Fe NM 87504

www.mnmpress.org

Returns Policy:

All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.

CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC. 

Returns address:

Chicago Distribution Center
11030 South Langley Avenue
Chicago, IL 60628 

 

_____________________________________________________________________________________________ 

 

logo north star editions

North Star Editions 

North Star Editions, Inc.
2297 Waters Drive
Mendota Heights, MN 55120

https://northstareditions.com/

Returns will be accepted after 90 days of purchase and up to one year from purchase date. Returns must be free of markings and in clean and saleable condition. Invoice number and date of purchase by line item should be included within the returned shipment. A North Star Editions invoice is required to ensure proper crediting. Please contact us immediately at This email address is being protected from spambots. You need JavaScript enabled to view it. if you have received books that have been damaged in transit.

Returns should be mailed to:

North Star Editions
c/o Corporate Graphics
150 Kingswood Dr.
Mankato, MN 56001

 

_____________________________________________________________________________________________ 

 

logo northeastern u press

Northeastern University Press

Northeastern University Press
215 Long Lane
Middletown, CT 06459

https://www.hfsbooks.com/publishers/northeastern-university-press/

 

RETURNS POLICY:

Current editions of clean, resalable books may be returned within 18 months of the invoice date. No prior permission is required; however all of the following must be adhered to:

a. All stickers and sticker residue must be removed.

b. A debit memo must be enclosed stating the reason for the return and original invoice number(s). If the original invoice number(s) are not supplied, credit will be issued at the highest maximum discount.

c. All shipping charges must be prepaid.

d. Books not distributed by HFS and returned to our warehouse in error will be destroyed.

e. Books that fall outside the 18 months return window will not be credited and will not be returned.

f. Books that have been out of print for 6 months or more will not be credited and destroyed.

g. For books that are received damaged please return the cover and title pages to us with a debit memo listing all pertinent information as noted above. Please indicate whether you would like replacement copies for the damaged books. Credit will be issued to your account unless otherwise noted.

 

Return Address:

Hopkins Fulfillment Service

Returns Dept

Maple Logistics

Lebanon Distribution Center

704 Legionaire Dr

Fredericksburg, PA 17026

REFUND POLICY:

Credit on account: Refund request must be submitted in writing. Credit has to be on the account for at least six months with no recent sales activity.

Prepaid Order credit:

Refunds on prepaid orders will be issued as soon as possible

HFS distributes for:

 

Catholic University of America Press

Central European University Press

Family Development Press

Georgetown University Press

Indiana University Press

Johns Hopkins University Press

Maryland Center for History & Culture

Modern Language Association

Northeastern University Press

University of Alberta Press

University of New Orleans Press

University of South Carolina Press

University of Washington Press

University Press of Kentucky

Wesleyan University Press

 

 

_____________________________________________________________________________________________ 



logo northwestern u press

Northwestern University Press 

Northwestern University Press
629 Noyes St
Evanston, IL 60208

www.nupress.northwestern.edu

Returns Policy:

All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.

CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC. 

Returns address:

Chicago Distribution Center
11030 South Langley Avenue
Chicago, IL 60628
 

_____________________________________________________________________________________________ 

  

logo ohio u press

Ohio University Press 

Ohio University Press
31 South Court Street, Suite 143
Athens, OH 45701

www.ohioswallow.com

Returns Policy:

All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.

CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC. 

Returns address:

Chicago Distribution Center
11030 South Langley Avenue
Chicago, IL 60628

 

 

_____________________________________________________________________________________________ 

 

 logo penn state u press

Penn State University Press

Penn State University Press
820 N. University Dr., USB 1, Ste. C
University Park, PA 16802-1003

https://www.psupress.org/

Returns Policy:

Books may be returned for full credit within one year of the date of the original invoice. Permission is not necessary as long as bookseller supplies invoice number and pays postage. If no invoice information is supplied, books will be credited at a 50% discount.
Books must be in saleable condition to receive credit. The Press reserves the right to refuse any return without invoice information. Books refused will be destroyed or sent back to the account at the discretion of the Press and at the account's expense.

  

_____________________________________________________________________________________________ 

 

 

logo prospero art

Prospero Art

Nonreturnable

https://prospero-art.com/

 

_____________________________________________________________________________________________ 

 

 

logo quick reference publishing

Quick Reference Publishing

Nonreturnable

https://www.quickreferencepublishing.com/

 

 

_____________________________________________________________________________________________ 

 

 

logo redwood hikes press

Redwood Hikes Press

Nonreturnable

http://redwoodhikes.com/

 

 

_____________________________________________________________________________________________ 

 

  

 logo rit press

Rochester Institute of Technology Press (RIT Press)

Rochester Institute of Technology
RIT Press
90 Lomb Memorial Drive
Rochester, NY 14623

https://www.rit.edu/press/

RETURNS POLICY:

All books are sold on a firm basis. Upon special request, returns may be accepted. If a return is accepted, the following terms apply:
 

1. The return period is 90 days from the publisher’s invoice date.
 

2. Return permission must be requested in advance so that RIT Press may issue
detailed packing and shipping instructions. Email This email address is being protected from spambots. You need JavaScript enabled to view it. to request a return.
 

3. All returns must be in their original condition. Shrinkwrapped items that have been
unwrapped are not returnable.
 

4. Books returned after 30 days on a closed invoice are only eligible for account credit.

  

_____________________________________________________________________________________________ 

  

 logo self realization fellowship

Self-Realization Fellowship Publishers

Self-Realization Fellowship
3208 Humboldt St.
Los Angeles CA 90031

www.srfpublishers.org

Warehouse/Shipping/Returns:
 

SRF Publishers
3233 N. San Fernando Rd. Unit 2
Los Angeles CA 90065

Eligibility: after 90 days and before 12 months from date of invoice; include copy of invoice; calendars are returnable whole until March 1 of dated year (for example, 2008 calendars are returnable until 3/1/08)
Permission: no
Penalty: no

 

_____________________________________________________________________________________________ 

  

logo suny press

SUNY Press

SUNY Press
353 Broadway
State University Plaza
Albany, NY 12246-0001

https://sunypress.edu/

Returns Policy:

Books may be returned to the address listed below without prior permission provided they are in new, resaleable condition (no marks or stickers), and currently in print. Out-of-print titles may be returned for six months after the instock date has expired. Returns are only allowed by the customer who originally purchased the materials.  All returns should be accompanied by a packing list indicating quantity, discount received, and original Books International, Inc. invoice number or email receipt (for website purchases). Claims for damages, defects, shortages, and shipping errors must be made within 30 days of ship date.

Customer Service Contact Information:

Phone: 703-661-1575
Toll-Free: 877-204-6073
FAX: 703-996-1010
Toll-Free: 877-204-6074

Customer Service hours are 8 AM to 5 PM, Monday - Friday (Eastern Standard Time)

SUNY Press SAN 760-7261
Ordering Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Address for Orders/Payments:

State University of New York Press
PO Box 960
Herndon, VA 20172-0960

Address for Returns:

SUNY Press
Returns Dept.
22883 Quicksilver Dr.
Dulles, VA 20166

 

 

_____________________________________________________________________________________________ 

 

  logo syracuse u press

Syracuse University Press

Syracuse University Press
621 Skytop Rd., Suite 110
Syracuse, NY 13244

https://press.syr.edu/

Returns Policy:

Permission to return overstock from returnable accounts is not required.  Books must be returned within 18 months of the invoice date and currently in print as listed on the publisher’s website. Books must be clean, saleable copies without any signs of damage. Full credit allowed if customer supplies original invoice number, otherwise maximum discount applies.

Please send books prepaid and carefully packaged to our warehouse at:

Longleaf Services, Inc.

c/o IPS Distribution Solutions Returns

1550 Heil Quaker Blvd Ste 200

LaVergne, TN 37086.



Longleaf Services will not accept liability for lost/damaged returns in transit. Return claims must be submitted within 30 days of shipment in writing to the mailing address at bottom or via email to This email address is being protected from spambots. You need JavaScript enabled to view it.. Claims must include a proof of delivery, and a packing list with weights.

Returns can be combined for Baylor University Press, Cornell University Press, University of Georgia Press, Louisiana State University Press, University of Oklahoma Press, University of Nebraska Press, University of New Mexico Press, University of North Carolina Press, University of Notre Dame Press, Syracuse University Press, Vanderbilt University Press, University of West Indies Press, University of Virginia Press; and University of Calgary Press, Cork University Press, and University of Manitoba Press (US sales only).

 

 

_____________________________________________________________________________________________ 

  

 logo temple u press

Temple University Press 

 

Temple University Press
1900 N. 13th Street
Philadelphia, PA  19122
https://tupress.temple.edu/

Returns Policy:

All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.

CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC. 

Returns address:

Chicago Distribution Center
11030 South Langley Avenue
Chicago, IL 60628

 

 

_____________________________________________________________________________________________ 

  

 logo texas tech u press

Texas Tech University Press 

Texas Tech University Press
1120 Main Street
Second Floor
Box 41037
Lubbock, TX 79409-1037

https://www.ttupress.org/

Returns Policy:

Permission to return overstock from returnable accounts is not required.  Books must be returned within 18 months of the invoice date and currently in print as listed on the publisher’s website. Books must be clean, saleable copies without any signs of damage. Full credit allowed if customer supplies original invoice number, otherwise maximum discount applies.

Please send books prepaid and carefully packaged to our warehouse at:

Longleaf Services, Inc.

c/o IPS Distribution Solutions Returns

1550 Heil Quaker Blvd Ste 200

LaVergne, TN 37086.

 


Longleaf Services will not accept liability for lost/damaged returns in transit. Return claims must be submitted within 30 days of shipment in writing to the mailing address at bottom or via email to This email address is being protected from spambots. You need JavaScript enabled to view it.. Claims must include a proof of delivery, and a packing list with weights.

Returns can be combined for Baylor University Press, Cornell University Press, University of Georgia Press, Louisiana State University Press, University of Oklahoma Press, University of Nebraska Press, University of New Mexico Press, University of North Carolina Press, University of Notre Dame Press, Syracuse University Press, Vanderbilt University Press, University of West Indies Press, University of Virginia Press; and University of Calgary Press, Cork University Press, and University of Manitoba Press (US sales only).

 

_____________________________________________________________________________________________ 

 

 

 logo trailmaster

Trailmaster

Trailmaster
610 E. Victoria Street
Santa Barbara, CA 93103

http://www.thetrailmaster.com/category/books/

Returnable for credit

 

_____________________________________________________________________________________________ 

 

logo tupelo press

Tupelo Press

Tupelo Press
P.O. Box 1767
243 Union Street
The Eclipse Mill, Loft # 305
North Adams, MA  01247

www.tupelopress.org

No cash refunds, credit only.  Books must be returned undamaged within one year from the date of invoice and must be accompanied by original invoice number.

Ship returns to:
Tupelo Press
P.O. Box 1767
243 Union Street
The Eclipse Mill, Loft # 305
North Adams, MA  01247

 

_____________________________________________________________________________________________ 

  

 

logo u of alabama press1

University of Alabama Press

University of Alabama Press

228 McMillan

Box 870380 

Tuscaloosa, AL 35487

 

 

Returns Policy:

All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.

CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC. 

Returns address:

Chicago Distribution Center
11030 South Langley Avenue
Chicago, IL 60628

 

 

 

_____________________________________________________________________________________________ 

  

 

logo u of alberta press

University of Alberta Press 

University of Alberta Press
1-16 Rutherford Library South
11204 89 Avenue NW
Edmonton, AB
Canada
T6G 2J4

https://uap.ualberta.ca/

 

RETURNS POLICY:

 

Current editions of clean, resalable books may be returned within 18 months of the invoice date. No prior permission is required; however all of the following must be adhered to:

a. All stickers and sticker residue must be removed.

b. A debit memo must be enclosed stating the reason for the return and original invoice number(s). If the original invoice number(s) are not supplied, credit will be issued at the highest maximum discount.

c. All shipping charges must be prepaid.

d. Books not distributed by HFS and returned to our warehouse in error will be destroyed.

e. Books that fall outside the 18 months return window will not be credited and will not be returned.

f. Books that have been out of print for 6 months or more will not be credited and destroyed.

g. For books that are received damaged please return the cover and title pages to us with a debit memo listing all pertinent information as noted above. Please indicate whether you would like replacement copies for the damaged books. Credit will be issued to your account unless otherwise noted.

 

Return Address:

 

Hopkins Fulfillment Service

Returns Dept

Maple Logistics

Lebanon Distribution Center

704 Legionaire Dr

Fredericksburg, PA 17026

 

REFUND POLICY:

 

Credit on account: Refund request must be submitted in writing. Credit has to be on the account for at least six months with no recent sales activity.

 

Prepaid Order credit:

 

Refunds on prepaid orders will be issued as soon as possible

 

HFS distributes for:

 

Catholic University of America Press

Central European University Press

Family Development Press

Georgetown University Press

Indiana University Press

Johns Hopkins University Press

Maryland Center for History & Culture

Modern Language Association

Northeastern University Press

University of Alberta Press

University of New Orleans Press

University of South Carolina Press

University of Washington Press

University Press of Kentucky

Wesleyan University Press

 

_____________________________________________________________________________________________ 

  

logo u of arizona press

University of Arizona Press 

University of Arizona Press
Main Library Building, 5th Floor
1510 E. University Blvd.
PO Box 210055
Tucson AZ 85721-0055

www.uapress.arizona.edu

Returns Policy:

All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.

CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC. 

Returns address:

Chicago Distribution Center
11030 South Langley Avenue
Chicago, IL 60628

 

_____________________________________________________________________________________________ 

  

logo u of georgia press1

University of Georgia Press 

University of Georgia Press
Main Library, Third Floor
320 South Jackson Street
Athens, GA 30602

https://ugapress.org/

Returns Policy:

Permission to return overstock from returnable accounts is not required.  Books must be returned within 18 months of the invoice date and currently in print as listed on the publisher’s website. Books must be clean, saleable copies without any signs of damage. Full credit allowed if customer supplies original invoice number, otherwise maximum discount applies.

Please send books prepaid and carefully packaged to our warehouse at:

Longleaf Services, Inc.

c/o IPS Distribution Solutions Returns

1550 Heil Quaker Blvd Ste 200

LaVergne, TN 37086

 


Longleaf Services will not accept liability for lost/damaged returns in transit. Return claims must be submitted within 30 days of shipment in writing to the mailing address at bottom or via email to This email address is being protected from spambots. You need JavaScript enabled to view it.. Claims must include a proof of delivery, and a packing list with weights.

Returns can be combined for Baylor University Press, Cornell University Press, University of Georgia Press, Louisiana State University Press, University of Oklahoma Press, University of Nebraska Press, University of New Mexico Press, University of North Carolina Press, University of Notre Dame Press, Syracuse University Press, Vanderbilt University Press, University of West Indies Press, University of Virginia Press; and University of Calgary Press, Cork University Press, and University of Manitoba Press (US sales only).

 

_____________________________________________________________________________________________ 

  

 logo u of hawaii press

University of Hawaii Press

 

University of Hawaii Press
2840 Kolowalu Street
Honolulu, HI 96822-1888

https://uhpress.hawaii.edu/

Returns for Booksellers:

Booksellers must request permission to return books, tapes, maps, etc. in writing via mail, fax, or email. Upon approval, a written return authorization from the University of Hawai‘i Press (UH Press) will be sent to the Bookseller.

Returns are accepted only for items ordered directly from UH Press, and must be in clean and re-saleable condition. Out-of-print titles and books that are no longer distributed by UH Press are not eligible for return.

Bookseller’s return request must include the following information:

Correct invoice number(s) or invoice copy
Return reference number
Please include a copy of the return authorization with your returns. Books must be packaged properly to prevent damage while in-transit. No credit will be given for books with price-stickers, water damage, marks, or other shelf-worn damage.

Booksellers must report shortages or damaged books within 30 days (domestic) or 90 days (international) to receive full credit. When reporting a shortage, please indicate the number of copies shorted; replacement copies will be shipped. Reports received after 30 days (domestic) or 90 days (international) may be subject to a late processing fee equal to 30% of the publisher’s retail value.

 

 

_____________________________________________________________________________________________ 

  

logo u of illinois press 

University of Illinois Press 

University of Illinois Press
1325 South Oak Street
Champaign, IL 61820-6903
217-333-0950

https://www.press.uillinois.edu/

Returns Policy:

All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.

CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC. 

Returns address:

Chicago Distribution Center
11030 South Langley Avenue
Chicago, IL 60628 

 

_____________________________________________________________________________________________ 

  

logo u of iowa press

University of Iowa Press 

 

University of Iowa Press
119 W. Park Road
100 Kuhl House
Iowa City IA 52242-1000

https://www.uipress.uiowa.edu/

Returns Policy:

All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.

CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC. 

Returns address:

Chicago Distribution Center
11030 South Langley Avenue
Chicago, IL 60628

_____________________________________________________________________________________________ 

  

 logo u of missouri press

University of Missouri Press 

University of Missouri Press
113 Heinkel Building
201 South 7th Street
Columbia, MO 65211

https://upress.missouri.edu/

Returns Policy:

All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.

CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC. 

Returns address:

Chicago Distribution Center
11030 South Langley Avenue
Chicago, IL 60628 

 

_____________________________________________________________________________________________ 

  

logo u of nevada press

University of Nevada Press 

University of Nevada Press
Morrill Hall, MS 0166
Reno, NV 89557-0166

www.unpress.nevada.edu

Returns Policy:

All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.

CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC. 

Returns address:

Chicago Distribution Center
11030 South Langley Avenue
Chicago, IL 60628

 

_____________________________________________________________________________________________ 

 

logo u of new mexico press1

University of New Mexico Press

University of New Mexico Press
1717 Roma Ave. NE
Albuquerque, NM 87106

www.unmpress.com

Returns Policy:

Permission to return overstock from returnable accounts is not required.  Books must be returned within 18 months of the invoice date and currently in print as listed on the publisher’s website. Books must be clean, saleable copies without any signs of damage. Full credit allowed if customer supplies original invoice number, otherwise maximum discount applies.

Please send books prepaid and carefully packaged to our warehouse at:

Longleaf Services, Inc.

c/o IPS Distribution Solutions Returns

1550 Heil Quaker Blvd Ste 200

LaVergne, TN 37086

 


Longleaf Services will not accept liability for lost/damaged returns in transit. Return claims must be submitted within 30 days of shipment in writing to the mailing address at bottom or via email to This email address is being protected from spambots. You need JavaScript enabled to view it.. Claims must include a proof of delivery, and a packing list with weights.

Returns can be combined for Baylor University Press, Cornell University Press, University of Georgia Press, Louisiana State University Press, University of Oklahoma Press, University of Nebraska Press, University of New Mexico Press, University of North Carolina Press, University of Notre Dame Press, Syracuse University Press, Vanderbilt University Press, University of West Indies Press, University of Virginia Press; and University of Calgary Press, Cork University Press, and University of Manitoba Press (US sales only).

 

_____________________________________________________________________________________________ 

logo u of new orleans press 

University of New Orleans Press

University of New Orleans Press
2000 Lakeshore Drive Liberal Arts Building, Room 138
New Orleans, LA 70148

https://www.uno.edu/unopress

 

RETURNS POLICY:

 

Current editions of clean, resalable books may be returned within 18 months of the invoice date. No prior permission is required; however all of the following must be adhered to:

a. All stickers and sticker residue must be removed.

b. A debit memo must be enclosed stating the reason for the return and original invoice number(s). If the original invoice number(s) are not supplied, credit will be issued at the highest maximum discount.

c. All shipping charges must be prepaid.

d. Books not distributed by HFS and returned to our warehouse in error will be destroyed.

e. Books that fall outside the 18 months return window will not be credited and will not be returned.

f. Books that have been out of print for 6 months or more will not be credited and destroyed.

g. For books that are received damaged please return the cover and title pages to us with a debit memo listing all pertinent information as noted above. Please indicate whether you would like replacement copies for the damaged books. Credit will be issued to your account unless otherwise noted.

 

Return Address:

 

Hopkins Fulfillment Service

Returns Dept

Maple Logistics

Lebanon Distribution Center

704 Legionaire Dr

Fredericksburg, PA 17026

 

REFUND POLICY:

 

Credit on account: Refund request must be submitted in writing. Credit has to be on the account for at least six months with no recent sales activity.

 

Prepaid Order credit:

 

Refunds on prepaid orders will be issued as soon as possible

 

HFS distributes for:

 

Catholic University of America Press

Central European University Press

Family Development Press

Georgetown University Press

Indiana University Press

Johns Hopkins University Press

Maryland Center for History & Culture

Modern Language Association

Northeastern University Press

University of Alberta Press

University of New Orleans Press

University of South Carolina Press

University of Washington Press

University Press of Kentucky

Wesleyan University Press

  

_____________________________________________________________________________________________ 

  

logo u of oklahoma press1

University of Oklahoma Press

University of Oklahoma Press
2800 Venture Dr.
Norman OK 73069-8216

www.oupress.com

Returns Policy:

Permission to return overstock from returnable accounts is not required.  Books must be returned within 18 months of the invoice date and currently in print as listed on the publisher’s website. Books must be clean, saleable copies without any signs of damage. Full credit allowed if customer supplies original invoice number, otherwise maximum discount applies.

Please send books prepaid and carefully packaged to our warehouse at:

Longleaf Services, Inc.

c/o IPS Distribution Solutions Returns

1550 Heil Quaker Blvd Ste 200

LaVergne, TN 37086

 


Longleaf Services will not accept liability for lost/damaged returns in transit. Return claims must be submitted within 30 days of shipment in writing to the mailing address at bottom or via email to This email address is being protected from spambots. You need JavaScript enabled to view it.. Claims must include a proof of delivery, and a packing list with weights.

Returns can be combined for Baylor University Press, Cornell University Press, University of Georgia Press, Louisiana State University Press, University of Oklahoma Press, University of Nebraska Press, University of New Mexico Press, University of North Carolina Press, University of Notre Dame Press, Syracuse University Press, Vanderbilt University Press, University of West Indies Press, University of Virginia Press; and University of Calgary Press, Cork University Press, and University of Manitoba Press (US sales only).

 

_____________________________________________________________________________________________ 

 

logo u of pennsylvania press

University of Pennsylvania Press 

University of Pennsylvania Press
3905 Spruce St.
Philadelphia PA 19104-4112

https://www.upenn.edu/pennpress/

Returns policy:

Permission to return is not required. Eligible titles may be returned to Ingram's Jackson facility, where they will be credited at the prevailing discount and retail price. Credit will be issued for books received in shop-worn or better condition that were purchased on a returnable basis. Returns will be accepted for 180 days following the issuing of out-of-print notifications.

Ship returns, postpaid, to:

Ingram Publisher Services
193 Edwards Drive
Jackson TN 38301
731-988-4440 x1230

  

_____________________________________________________________________________________________ 

 

 logo u of tennessee press

University of Tennessee Press 

University of Tennessee Press
110 Conference Center
Knoxville, TN 37996

https://utpress.org/

Returns Policy:

All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.

CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC. 

Returns address:

Chicago Distribution Center
11030 South Langley Avenue
Chicago, IL 60628 

 

_____________________________________________________________________________________________ 

  

logo u of utah press 

University of Utah Press  

University of Utah Press
J. Willard Marriott Library
295 South 1500 East, Suite 5400
Salt Lake City, UT 84112

https://www.uofupress.com/

Returns Policy:

All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.

CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC. 

Returns address:

Chicago Distribution Center
11030 South Langley Avenue
Chicago, IL 60628

 

_____________________________________________________________________________________________ 

   

 logo u press of florida

University Press of Florida 

University Press of Florida
University of Florida
15 NW 15th Street
Gainesville, FL 32603-1933

https://upf.com/

Returns of clean, resalable inventory are accepted as long as the title remains in print. No prior permission required. The invoice number must be provided and books must arrive unmarked, unstickered, and undamaged in order to receive full credit. We cannot be responsible for returns erroneously shipped to our editorial offices. returns must be shipped at customer’s expense to our warehouse:

University Press of Florida Warehouse

1335 NW 53 Avenue

Gainesville, FL 32609

 

_____________________________________________________________________________________________ 

 

logo u press of kansas

University Press of Kansas 

University Press of Kansas
2502 Westbrooke Circle
Lawrence, KS 66045-4444

www.kansaspress.ku.edu

Returns Policy:

Returns from booksellers and wholesalers will be accepted without written permission from the Press.

Full credit will be given only if:

  • the dealer supplies the invoice number and date of order
  • the books being returned are in print
  • the books being returned are in fully salable condition.

    Overstock returns will only receive credit for the books. No credit issued for the cost of shipping them to us.

    Cancellation returns (those where the customer says they sent us an order cancellation) will only receive credit for the books. No credit will be issued for the cost of shipping if the cancellation request was received after the books were shipped from our warehouse.

    Shelf-worn returns are considered returns not in saleable condition and will not receive credit. If customer wants shelf-worn books returned to them, the University Press will ship books back to customer at customers expense.

    Damaged, Defective or Error Claim returns will receive full credit for the books and for the cost of shipping them to us if damage, defect, or error is determined to have been caused by the University Press. Customer must complete and submit the damaged book claim form to receive credit.

    Returns Address
    Ship returns to:
    University Press of Kansas Warehouse
    2445 Westbrooke Circle
    Lawrence, KS 66045-4440

 

_____________________________________________________________________________________________ 

  

 logo wayne state u press1

Wayne State University Press 

Wayne State University Press
The Leonard N. Simons Building
4809 Woodward Avenue
Detroit, Michigan 48201-1309

https://www.wsupress.wayne.edu/

RETURNS:
Any returned item must be in undamaged, saleable condition without bookseller's marks, labels or other attachments. Items must be packaged to arrive undamaged to publisher's warehouse.

Full credit will be offered for:

Undamaged, saleable in-print items if received by us within 1 year of original purchase invoice date.
Undamaged, saleable out of print items if received by us within 60 days of the out-of-print date as determined by publisher.
No credit will be issued if any of the following situations occur:

Damaged items are received.
Items returned outside of the allowed return widow as noted above.
A credit memo will be issued to your account.

You may request a refund of an open credit balance if your account has been inactive for at least one year. Refunds will be issued in the form of the original payment. To request a refund please call our toll free number: (800) 978-7323, or send an email with your request to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

_____________________________________________________________________________________________ 

 

logo wesleyan u press

Wesleyan University Press  

Wesleyan University Press
215 Long Lane
Middletown, CT 06459

https://www.weslpress.org/

 

RETURNS POLICY:

 

Current editions of clean, resalable books may be returned within 18 months of the invoice date. No prior permission is required; however all of the following must be adhered to:

a. All stickers and sticker residue must be removed.

b. A debit memo must be enclosed stating the reason for the return and original invoice number(s). If the original invoice number(s) are not supplied, credit will be issued at the highest maximum discount.

c. All shipping charges must be prepaid.

d. Books not distributed by HFS and returned to our warehouse in error will be destroyed.

e. Books that fall outside the 18 months return window will not be credited and will not be returned.

f. Books that have been out of print for 6 months or more will not be credited and destroyed.

g. For books that are received damaged please return the cover and title pages to us with a debit memo listing all pertinent information as noted above. Please indicate whether you would like replacement copies for the damaged books. Credit will be issued to your account unless otherwise noted.

 

Return Address:

 

Hopkins Fulfillment Service

Returns Dept

Maple Logistics

Lebanon Distribution Center

704 Legionaire Dr

Fredericksburg, PA 17026

 

REFUND POLICY:

 

Credit on account: Refund request must be submitted in writing. Credit has to be on the account for at least six months with no recent sales activity.

 

Prepaid Order credit:

 

Refunds on prepaid orders will be issued as soon as possible

 

HFS distributes for:

 

Catholic University of America Press

Central European University Press

Family Development Press

Georgetown University Press

Indiana University Press

Johns Hopkins University Press

Maryland Center for History & Culture

Modern Language Association

Northeastern University Press

University of Alberta Press

University of New Orleans Press

University of South Carolina Press

University of Washington Press

University Press of Kentucky

Wesleyan University Press

 

_____________________________________________________________________________________________ 

 

logo west virginia u press

West Virginia University Press 

West Virginia University Press
West Virginia University
PO Box 6295
Morgantown, WV 26506

https://wvupressonline.com/

Returns Policy:

All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.

CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC. 

Returns address:

Chicago Distribution Center
11030 South Langley Avenue
Chicago, IL 60628

 

_____________________________________________________________________________________________ 

 

 logo westholme

Westholme Publishing 

 

Westholme Publishing
8 Harvey Ave.
Yardley PA 19067

https://www.westholmepublishing.com/

Returns Policy:

All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.

CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC. 

Returns address:

Chicago Distribution Center
11030 South Langley Avenue
Chicago, IL 60628

 

_____________________________________________________________________________________________ 

 

 

 

Check out my website for catalog PDFs, bestselling title lists, etc.

  www.bobrosenberggroup.com